Benefits To Your Personal Injury Law Firm
At Legal Answer EDGE, our mission is to improve the profitability of your personal injury law firm by helping increase conversion of leads to intakes and signed contracts. We aim to accomplish this every time we communicate with current and potential clients by ensuring they feel safe, valued, and heard.
Experience the Legal Answer EDGE Advantage
Legal Answer EDGE was founded to solve the many deficiencies found in current call centers serving the legal industry.
|Business Deliverables||The Competition|
|Exceptional High Answer Rates and Speed of Answer||Almost Never|
|High Conversion of Signed Retainers||Rarely|
|Genuine Empathetic Intake Experience||Rarely|
|Accuracy of Data Collection and Intake Escalation||Sometimes|
|Seamless Integration with Your CMS and CRM||Usually|
|Smart Pricing – Only Pay for What You Use||Almost Never|
|Useful, Accurate and Transparent Reporting||Almost Never|
|Daily Focus on Training and Continuous Improvement||Almost Never|
|Efficient Client On-Boarding and Request Fulfillment||Sometimes|
|Timely Follow-Up on Outbound Leads||Sometimes|
|Instant Delivery of Intakes, Retainers and Direct Connects||Sometimes|
|Uptime and Systems Reliability||Usually|
|Trusted, Proven Leadership in the Industry||Sometimes|
Our Commitment to You
The Legal Answer EDGE team features 50+ years experience serving personal injury law firms combined with expert contact center knowledge. We provide exceptional technology with superior training to ensure consistently accurate, empathetic, and professional interactions with your clients, resulting in higher conversions for your firm.
We Promise to Consistently and Relentlessly:
- Provide a genuine, empathetic intake experience
- Deliver accurate and timely intakes and notifications
- Refine our messaging and processes to increase lead conversions and signed contracts
- Maintain high answer rates
- Track KPIs by agent and contact center to ensure the highest answer rates and conversions
- Create superior technology to ensure useful, accurate reporting that tracks our performance and your investment
- Maintain a culture that makes your clients feeling safe, valued, and heard in order to maximize conversions and enhance your customer service reputation
Legal Answer EDGE is at Your Service
We are excited to share why Legal Answer EDGE should be your preferred partner to fulfill your firm’s intake and lead conversion needs.
Please provide your firm’s information and we will reach out to you promptly. We look forward to meeting you!